Refund Policy

Refund Policy

Malco Fashion

1. Overview

At

Malco Fashion

2. Eligibility for Returns

Returns or exchanges are accepted only if:

• The shoes are

  unused

  , unworn, and in their

  original condition

• The item is returned with original packaging

• The return request is made within

  [7 / 14] days

  of receiving the order

(تقدر تختار المدة اللي تناسبك)

3. Non-Returnable Items

We do not accept returns or refunds for:

• Shoes that have been worn or damaged by the customer

• Items returned without original packaging

• Clearance or discounted items (unless defective)

4. Return Process

To request a return or refund, customers must contact

Malco Fashion

• Order number

• Reason for return

• Photos of the product (if requested)

Returns sent without prior approval may not be accepted.

5. Return Shipping

• Customers are responsible for return shipping costs

• Shipping fees are non-refundable

• If the item is defective or incorrect, Malco Fashion will cover the return shipping cost

6. Refunds

• Refunds will be processed after the returned item is received and inspected

• Approved refunds will be issued using the original payment method

• Processing time may vary depending on the payment provider

7. Exchanges

Exchanges are subject to product availability. If the requested item is unavailable, a refund or store credit may be offered instead.

8. Order Cancellations

Orders can only be canceled before they are shipped. Once an order has been dispatched, cancellation is no longer possible.

9. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within

48 hours

10. Changes to This Policy

Malco Fashion reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page.

11. Contact Us

For any refund or return inquiries, please contact

Malco Fashion